Microsoft, service outage causes severe repercussions for UK healthcare

13 Novembre 2026

(Adnkronos) – The outage affecting some Microsoft services globally is having “severe repercussions” on British healthcare services. This was stated today by Rachel Harrison, of the Gmb union, who nevertheless stressed that “emergency services” appear to have been “spared”. “Staff on telephone numbers 111 (medical advice and guidance, editor’s note) and 999 (emergency calls) are unable to transmit patient information as usual, and this is causing a significant backlog of pending cases and risks causing chaos,” the union representative specified. 

Microsoft is today facing a global outage of its Outlook email service. The company has ruled out malicious action and reported having found the first “positive results” towards a return to normality. Several local NHS (National Health Service) bodies published messages on X this morning reporting difficulties with the US IT giant’s services, including Teams and Outlook. 

A spokesperson for the National Pharmacy Association (NPA) – which claims to represent half of the country’s pharmacies – told AFP that the outage is also compromising “the ability of pharmacies to communicate with GP surgeries and some patients”. 

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